PRIVACY POLICY

Last Updated: 30.03.25

Welcome to The Acrylic Warehouse (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.theacrylicwarehouse.co.uk (“Website”).

By using our Website, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect and process the following types of personal data:

a) Information You Provide

• When you place an order, request a quote, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.

• If you sign up for our newsletter, we collect your email address.

b) Information We Collect Automatically

When you visit our Website, we collect data such as:

• IP address, browser type, operating system, and device information

• Website usage data (pages visited, time spent on pages, clicks, etc.)

• Cookies and tracking technologies (see our Cookie Policy for details)

c) Information from Third Parties

We may receive data from payment providers, analytics tools (e.g., Google Analytics), and advertising partners to improve our services and marketing efforts.

2. How We Use Your Information

We use your data for the following purposes:

✔ Order Processing & Fulfillment – To process transactions, deliver orders, and provide customer support.
✔ Account Management – If you create an account, we store your details to make future purchases easier.
✔ Marketing & Promotions – To send updates, special offers, and relevant communications (you can opt-out anytime).
✔ Website Improvements – To analyze website performance, improve user experience, and track technical issues.
✔ Security & Fraud Prevention – To protect against fraud, unauthorized access, and ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Payment processors (e.g., PayPal, Stripe) to handle secure transactions.

• Delivery partners (e.g., couriers) to fulfill and track your orders.

• Marketing platforms (e.g., email service providers) to send promotions (only if you have opted in).

• Legal authorities if required by law or in response to legal requests.

4. How We Protect Your Data

We implement security measures to safeguard your personal information, including:
🔒 SSL encryption for secure transactions
🔒 Restricted access to personal data within our company
🔒 Regular security audits to prevent unauthorized access

While we take every precaution, no online system is 100% secure, and we encourage safe online practices.

5. Your Rights & Choices

Under UK GDPR & Data Protection Laws, you have rights regarding your personal data:

✔ Access Your Data – Request a copy of the information we hold about you.
✔ Correct Your Data – Update inaccurate or incomplete information.
✔ Delete Your Data – Request removal of your personal data (subject to legal requirements).
✔ Restrict Processing – Limit how we use your data in certain circumstances.
✔ Opt-Out of Marketing – Unsubscribe from promotional emails at any time.

To exercise any of these rights, contact us at info@theacrylicwarehouse.co.uk.

6. Retention of Data

We keep your personal data only as long as necessary to fulfill orders, comply with legal obligations, and provide customer support.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review their terms before sharing any data.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or our business practices. Any updates will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@theacrylicwarehouse.co.uk
🌍 Website: https://www.theacrylicwarehouse.co.uk